Merchant Documentation

Starter Guide: Account → Store → Go Live

A complete walkthrough from creating your account to connecting your first store and seeing live data — all in one guide.

Create Your Account

Sign up and configure your merchant account to get started with the platform.

Dashboard Overview

Understand the main dashboard layout and how to navigate between modules.

Connect a WooCommerce Store

Link your WooCommerce store to start syncing orders, customers, and products.

Connect a Shopify Store

Link your Shopify store using a custom app Admin API token.

Managing Multiple Stores

Connect and manage multiple WooCommerce and Shopify stores from a single dashboard.

Analytics Dashboard

Monitor your store's traffic, events, and visitor behavior.

Audience Insights

Understand your audience demographics and behavior patterns.

SEO Overview & Rankings

Track your search engine rankings and optimize your site for better visibility.

SEO Tools

A suite of specialized tools for advanced SEO tasks.

Managing Orders

View, filter, and manage all your WooCommerce orders from one place.

Managing Products

Browse your product catalog with advanced analytics.

Managing Customers

View customer profiles, order history, and engagement data.

Email Automations

Set up automated email sequences triggered by customer actions.

Email Broadcasts

Send one-time email campaigns to your subscriber list.

Subscriber Profiles

Manage your email subscriber profiles and segments.

Revenue & Order Reports

Generate detailed revenue, order, and refund reports.

Customer Analytics & Cohorts

Deep-dive into customer behavior with cohort analysis.

Cost Tracking

Track and manage all your business costs for accurate profit calculation.

Support Tickets

Manage customer support tickets from creation to resolution.

Live Chat

Engage with website visitors in real-time through live chat.

Products & Serial Numbers

Manage your digital product catalog and license key inventory.

Sales Channels & Pricing

Configure where and how your digital products are sold.

Setting Up Mail

Configure your email accounts and start managing emails from the platform.

Wallet Top-Up

Fund your organization wallet to pay for subscriptions and services.

Subscription Plans

Choose and manage your subscription plan.

Checking License Keys

Verify and validate license keys for Microsoft and other products.

Inviting Team Members

Add team members to your organization and assign roles.

Roles & Permissions

Configure granular access control for your team.

Joining the Affiliate Program

Earn commissions by referring new merchants to the platform.