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Pre-sales questions make or break digital software sales
Before purchasing a digital licence, buyers frequently wonder: 'Will this key work on Mac?', 'Is this for a clean install or upgrade?', or 'What if activation fails?'. If no one answers within 60 seconds, they leave for a competitor.
How Kira AI assists your storefront visitors
The LicenceBot chat widget embeds cleanly into your storefront and is trained on your exact catalog:
- ✓Answers technical product compatibility questions accurately using verified product documentation.
- ✓Assists customers with Microsoft PIDMS checks and CID phone activation steps.
- ✓Offers dynamic discount coupons to visitors showing exit intent.
- ✓Seamlessly escalates to human agents via Telegram notifications when complex support is required.
Always in merchant control
You customize tone, system prompts, refund guidelines, and working hours. Human agents can jump in directly from their phones at any time.
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LicenceBot Research Team
We engineer enterprise automation for digital license fulfillment, multi-store stock pools, and dynamic margin management.
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